Mortgage Loan Officer Training Manual - A Loan Office Essential Guide

Should you run a mortgage loan office, you'll know it isn't always the easiest of tasks, but the rewards could be great.

From time to time, you have to employ new mortgage loan officers to replace staff which have left, or if you're expanding your business.

As you're scanning this, you've realized that you need to have properly trained home loan officers on your hands.

You've probably also realized It isn't viable to get other members of your office to complete the training as there's no guarantee that all aspects can get covered. It may even be a case of your present loan officers deliberately not training your new employee correctly to be able to have a competitive advantage within the office.

So among your key problems is training each loan officer towards the same standards.

There are a couple of approaches you can take.

1) Hire a fully qualified home loan officer as a full time member of your staff to take care of all aspects of training. You could then make sure that every new loan officer meets the same standards when it comes to loan officer training.

2) Put each new employee on a recognized mortgage loan officer training program that may be followed through step by step.

Following one of those two courses will benefit you, and will also benefit your home loan officers. However, the first option may not be considered a viable option if your business doesn't warrant this. It can be expensive to hire a full-time employee just for training purposes.

But whichever way you select, before you begin hiring new loan officers, you will at some time have recognized the need to have a basic home loan officer training manual. This will help each employee to understand the fundamental information and requirements expected from all of them.

If you go for the second option, then a loan officer training course may possibly provide a standardized loan officer training manual that you could amend to your business needs, or there will be enough information provided that you'll be able to quickly compile your own.

The standardized home loan officer training manual provided with a mortgage loan officer program may include sections like the following:
  • Credit Statement Knowledge
  • Determining The Client's Credit Worthiness
  • Seamless Dealings
  • Income and Debt Guidelines
  • Flood and Hazard Insurance coverage
And so on...

These are just some from the sections you must include in your standardized home loan officer training manual. And if you decide to purchase one off the shelf and modify it, or if you would like it put together by your own full period trainer, it's important to both you and all your mortgage loan officers that it's done correctly.

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